Terms of service

Welcome to Whisker Wonder Inc. These Terms and Conditions ("Terms") govern your use of our website ( whiskerwonder.org or myshopify.com variant), including all purchases, services, and content. By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Use of Our Site

- You must be at least 18 years old or have parental consent to place orders.
- You agree not to misuse our site, including hacking, scraping, or transmitting harmful code.
- We reserve the right to terminate access for violations.

2. Products and Pricing

- All product descriptions, images, and prices are for informational purposes. We strive for accuracy but reserve the right to correct errors (e.g., pricing mistakes) and cancel orders.
- Prices are in USD and exclude taxes/shipping unless stated.
- Products are subject to availability; backorders will be notified via email.

3. Orders and Payment

- Orders are not binding until confirmed by email.
- We accept major credit cards, PayPal, and Shopify Pay. All payments are processed securely.
- Title to products transfers upon delivery; risk of loss passes to you at that time.

4. Returns and Refunds

- We offer a 30-day return policy for unused, unopened products in original packaging.
- Return shipping is at your expense unless the item is defective or incorrect.
- Refunds are issued to the original payment method within 5-7 business days of receipt.
- Non-returnable items include personalized products, hygiene items (e.g., opened grooming tools), and final-sale items (marked as such).
- For defective items, contact us within 7 days for a free return label.

5. Limited Warranty

- Products come with a 1-year limited warranty against manufacturing defects.
- This does not cover normal wear, misuse, or pet-related damage.
- Warranty claims must include proof of purchase.

6. Limitation of Liability

- To the fullest extent permitted by law, Whisker Wonder Inc. is not liable for indirect, incidental, or consequential damages arising from site use or product purchase.
- Our total liability shall not exceed the purchase price of the product in question.

7. Intellectual Property

- All content on our site (text, images, logos) is owned by Whisker Wonder Inc. or licensed to us. You may not reproduce without permission.

8. Governing Law

- These Terms are governed by the laws of [Your State/Country, e.g., California, USA], without regard to conflict of laws principles.
- Disputes shall be resolved in the courts of [Your City/County].

9. Changes to Terms

- We may update these Terms at any time. Continued use constitutes acceptance.

10. Contact Us

For questions, email support@whiskerwonder.org.

These Terms are effective as of [Insert Date, e.g., October 17, 2025]. Thank you for trusting Whisker Wonder Inc. with your pet care needs!