Privacy policy

At Whisker Wonder Inc., your privacy is important to us. We are committed to protecting your personal information in compliance with applicable laws, including GDPR and CCPA where relevant. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our site, make purchases, or interact with us.

1. Information We Collect

We collect the following types of information:
- Personal Information: Name, email, shipping/billing address, phone number (provided during checkout or account creation).
- Payment Information: Credit card details (processed securely by Shopify Payments; we do not store full card numbers).
- Usage Data: IP address, browser type, pages visited, time spent (via cookies and analytics tools like Google Analytics).
- Communication Data: Emails, support tickets, or survey responses.

We do not collect sensitive information (e.g., health data) unless voluntarily provided for order customization.

2. How We Use Your Information

We use your data to:
- Process and fulfill orders (e.g., shipping pet beds or grooming kits).
- Communicate updates, promotions, or support (with opt-out options).
- Improve our site and products (e.g., analyzing trends in pet care preferences).
- Prevent fraud and comply with legal obligations.
- Send marketing emails only if you opt-in; unsubscribe anytime.

3. How We Share Your Information

We do not sell your personal data. We may share it with:
- Service providers (e.g., Shopify for e-commerce, carriers for shipping).
- Legal authorities if required (e.g., subpoenas).
- Business partners for order fulfillment (bound by confidentiality).

For international users, data may be transferred to the US; we use safeguards like Standard Contractual Clauses.

4. Cookies and Tracking

- Our site uses cookies for functionality (e.g., cart persistence) and analytics.
- You can manage preferences via your browser settings. Note: Disabling cookies may limit site features.
- Third-party tools (e.g., Facebook Pixel) may track for ads; opt out via their privacy settings.

5. Data Security

We implement reasonable measures (e.g., SSL encryption, firewalls) to protect your data. However, no system is foolproof; notify us immediately of any suspected breach.

6. Your Rights

Depending on your location:
- Access, correct, or delete your data.
- Opt out of marketing or data sales.
- Withdraw consent (e.g., for cookies).
Contact us at support@whiskerwonder.org to exercise rights; we respond within 30 days.

7. Children's Privacy

Our site is not intended for children under 13. We do not knowingly collect their data.

8. Changes to This Policy

We may update this policy; changes will be posted here with the effective date. Continued use implies acceptance.

9. Contact Us

For privacy questions, email privacy@whiskerwonder.org.

This policy is effective [Insert Date, e.g., October 17, 2025]. We're here to make pet care worry-free starting with your data! 🐾